Rss Feed
Tweeter button
Facebook button
Linkedin button
Delicious button
Digg button
Canadian Community of Corporate Educators

eLearning Rollout at the City of Markham – Virtual Meeting

eLearning at The City of Markham

Valuable lessons from the rollout of eLearning for a Municipal Government

Though eLearning isn’t new, it’s still new to many organizations. Implementing eLearning in a municipal government presents unique challenges and demands creative solutions. Carroll Blair, from the City of Markham and Lesa Berec, from Userproof will describe how they partnered, what they did, and what they learned while implementing eLearning at City of Markham, from business case through the launch of phase 1.

Faced with very particular regulatory requirements, time constraints, technology issues and budget restrictions, Carroll and Lesa put their heads, skills and determination together to successfully launch eLearning. The focus of this presentation is on how to apply best practices and overcome hurdles every step of the way. While you may work for a very different kind of organization from a municipal government, this presentation will give you ideas for tackling challenges within your own unique environment. Whether you have experience with rolling out enterprise-wide eLearning or you are just beginning the journey, this presentation offers something of value for everyone.

Speaker Biographies

Lesa Berec is Vice-President of Userproof, a consulting firm lesaberec specializing in writing, training and change for major Canadian firms in retail, financial, telecommunications and other sectors. An award-winning writer and instructional designer with over 20 years experience, Lesa designs communication and training solutions for product and program launches, system rollouts and other corporate change initiatives. Before launching Userproof, Lesa was a Director with Canada’s largest independent IT consulting company where she led a practice in communication and training. Lesa also teaches for the Schulich School of Business.


Carroll Blair is Senior Learning & Development Specialist for the City of Markham and has served carrollblair as CCCE’s Director of Marketing for the past five years. Carroll’s formal education includes an Honours BA in Political Science and a Master of Environmental Studies. Carroll has enjoyed the challenge of introducing eLearning into three different companies in three disparate industries. A consummate learner and believer in all things blended, Carroll‘s main goal is to make learning relevant and client centric. Other areas of expertise include developing programs on Diversity, Customer Service and Career Coaching.


Meeting Center Application

To start or join a meeting you will need to download, install, and configure the WebEx Meeting Center application. The first time you join or start a meeting, the Meeting Center application will automatically be installed; however you can also manually download and install it.

Note: You must have administrator privileges on your computer to use this installer.

Download the installer for your operating system:
Meeting Center application for Internet Explorer in Windows
Meeting Center application for Firefox or Chrome browsers in Windows
Meeting Center application for Mac OS X (Intel)

To start this meeting

Go to

Meeting Number: 741 694 347

Meeting Password: welcome

Teleconference information

Call-in toll-free number: 1-866-668-0721

Conference Code: 4168096563

Map Unavailable

Date(s) - 16/07/2014
9:45 am - 11:15 am



Bookings are closed for this event.

Comments (0) Trackbacks (0)

Sorry, the comment form is closed at this time.

No trackbacks yet.